Responsibilities:

• Gain knowledge of and become familiar with all products to be able to easily assist customers.

• Assist platform supervisor to deal with after sale claims.

• Contact customers to assist with part replacement request.

• Promptly respond to negative product reviews.

• Make a record of customers’ phone calls and emails and bring feedback to the supervisor in a timely manner

• Manage the general customer service email account
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  Requirements
  1. Ability to always remain professional and courteous with customers
  2.Good verbal and written communication skills
  3.Basic computer knowledge

Schedule: Monday to Friday: 8:30 AM- 5:00 PM
Location: Norcross GA 30071
Call or text to 770-769-6969，